Problems Using Internet Explorer and Other Browsers

Some users of UGAKey with Internet Explorer are having problems getting UGAKey grade data to load.

A couple of quick fixes:

  • Give the pages a little while to load. Some spreadsheets are extremely large (the English department spreadsheet comes to mind) and they take a long time to load, even on fast systems.
  • Make sure you have javascript enabled (click here for some help enabling javascript).
  • Try updating Windows and update Internet Explorer. IE 5 has real troubles loading UGAKey, so update if you can. Windows Update is the place to do all of this.
  • Uninstall extra toolbars you might not need (they take up a lot of computer power and keep the javascript in UGAKey from working).
  • Scan and clean spyware and adware from your computer (Ad-Aware and Spybot-Search & Destroy are a good start).

These recommendations work for any web browser on any system. The spreadsheets in UGAKey take a lot of computer power to display, so slower computers have more trouble loading them.

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