Archive for September, 2007

Problems Using Internet Explorer and Other Browsers

Friday, September 14th, 2007

Some users of UGAKey with Internet Explorer are having problems getting UGAKey grade data to load.

A couple of quick fixes:

  • Give the pages a little while to load. Some spreadsheets are extremely large (the English department spreadsheet comes to mind) and they take a long time to load, even on fast systems.
  • Make sure you have javascript enabled (click here for some help enabling javascript).
  • Try updating Windows and update Internet Explorer. IE 5 has real troubles loading UGAKey, so update if you can. Windows Update is the place to do all of this.
  • Uninstall extra toolbars you might not need (they take up a lot of computer power and keep the javascript in UGAKey from working).
  • Scan and clean spyware and adware from your computer (Ad-Aware and Spybot-Search & Destroy are a good start).

These recommendations work for any web browser on any system. The spreadsheets in UGAKey take a lot of computer power to display, so slower computers have more trouble loading them.